Q: I am a Bookseller and have sent an order through your online purchase ordering system.  How can I check the status of delivery and payment terms?

A: Payment terms are outlined on your PO form and delivery terms are based on your payment date and the product you select.  Contact nGallerie Press, LLC Customer Service at (877) 405-2981 for further information.  Make sure you are signed up for free mailings  or email more detailed inquries to our publishing director at jrr@ngallerie.com.

Q.Can I pick up my carton orders? What type of delivery options do you offer?

A. We are currently providing delivery to stores in North Carolina and the surrounding region. Select shipping costs may be waived. Contact our customer service team for details.

Q: I have purchased something on Amazon.com through your site. Whom do I contact concerning my order?
A: Contact Amazon.com directly. For more information, refer to Amazon.com's Help section.

Q: I am a local customer and need to reach someone about a Bookstore Event.  Who do I contact and during what hours?
A: Contact the nGallerie press local office (opening in Raleigh): 919-342-4552 (Mon - Fri 8:30AM-4:30PM EST.  Ask for Author Events and our staff  coordinator will set a phone appointment or in-store meeting at your location to discuss a literary event.